What should I do if I break down?
What should I do if I have a warranty?
What should I do if a dash warning light comes on?
What should I do if I have a question?
What should I do if I cannot be without my car?

Remember, Do Not Panic! Always check the Owner's Manual as the first step. Good communication is the next step. Call us at 509-624-4106 as soon as possible. Outside of our normal business hours, you may reach us at 509-624-4106. If it is before or after hours you can still leave your car, but make sure you call to let us know. If you need a tow and have AAA, call them at 1-800-AAA-HELP. Call 1-800-JOIN-AAA and with a credit card you can join AAA instantly. AAA Members receive FREE road service or towing up to the first three miles.

All of our work is guaranteed against manufacturer's defects per the manufacturer's guidelines unless otherwise stated on your receipt. We save your vehicle history for quick access to all of you warranty Info. Most parts come with a 12 Month, 12,000 Mile warranty (whichever comes first). Some parts have up to a Lifetime Warranty for as long as you own the vehicle. Please call us first at 509-624-4106 first to avoid warranty trouble. If you choose to pay for a different repair proceedure, reimbursment may not be possible.

Do not ignore a dash warning light, it could be a fatal mistake. The best thing to do is to pull over, shut the vehicle off, and read the Owner's Manual. If you are not sure what something means, be safe and tow the vehicle. OIL warning light could mean no oil pressure and major engine damage may occur. BRAKE warning light could be a leak in the fluid which could result in NO BRAKES! Some lights are to let you know a brake light is out, or washer fluid is low. Use common sense if you continue to drive, but do not ignore the warning signs.

We have special discounted Rental rates available through Enterprise. So call 509-624-4106 and ask for assistance with your rental car!